Delete your account and data
From the app (fastest)
- Open Aivara and go to Profile.
- Tap Delete Account and confirm.
Deletion happens straight away and cannot be undone.
By email, if you no longer have the app
Email smewritingagency@gmail.com from the email address on your account, with the subject Delete my Aivara account. We confirm the request comes from that address and delete the account within 30 days, usually within 2 working days.
What gets deleted
- Your profile: name, age, gender, email address and mobile number
- Every photo you uploaded, plus your verification selfie
- Your likes, passes, matches and messages
- Your hashed phone number, so the number can be used for a new account
What we keep, and why
Only records we must keep: purchase records for tax and accounting, and limited safety records where an account was removed for breaking our rules, so the same person cannot immediately return. These are kept no longer than the law requires.
Your subscription
Deleting your account does not cancel a Google Play subscription.
Cancel it in the Play Store under Payments and subscriptions → Subscriptions,
or it will keep renewing.